Home » Accountability » Leadership Lessons from the Friendly Skies

Leadership Lessons from the Friendly Skies

Fashions change, and so do standards. John F. Kennedy attended his presidential inauguration without a hat, and instantly hats fell out of style. Female attire that’s perfectly acceptable today would have landed a woman in jail a century ago.

But there’s a difference between styles and standards. A relaxed dress code may work in the offices of Facebook and Google, but conventional businesses find that productivity drops off when executives drop their office shirts, skirts, and slacks.

So if United airlines wants to hold its employees to a more formal standard of attire when they’re flying as a corporate perk, perhaps the company should have been applauded for its professionalism.

And if that requires family members who fly on non-revenue tickets to spruce up a bit, is that such a high price to pay?

Well, you’d certainly think so after the twitterstorm that engulfed the carrier earlier this year. And since it’s the season for New Year’s resolutions, let’s think back to last March, when an uninformed bystander jumped to conclusions and — rather than investigating to get her facts straight — tried and convicted United in the court of public opinion.

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